Refund/ Exchange Policy

Return/Exchange Policy for Amina's Couture

At Amina's Couture, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns:

  • You have 14 days from the date you received your order to initiate a return.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
  • Please include the original receipt or proof of purchase with your return.

Exchanges:

  • If you wish to exchange an item, please follow the return process outlined above and place a new order for the item you want.

How to Initiate a Return:

  1. Contact our customer service team at support@aminascouture.com
    to request a return authorization.
  2. Once your return is approved, carefully package your item and send it to the address provided.
  3. Please use a trackable shipping service, and consider purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment.

Note:

  • Shipping costs are non-refundable.
  • Amina's Couture is not responsible for any lost or damaged packages during the return process.

Thank you for choosing Amina's Couture. If you have any questions or concerns, please contact our customer service team at support@aminascouture.com.

With gratitude, The Amina's Couture Team 🌸